EXPERTEYE WINS INNOVATION AWARD IN BUSINESS CAR TECHIES 2011

Experteye has won the Innovation Award in the Business Car Techies, further endorsing its Touchpoint system as one of the most exciting new online products in the fleet sector.

In their report Business Car stated “the quality and quantity of entry in the Innovation Award category was so high that it was the category that attracted the most entries”

The award was given to Experteye after it demonstrated how its Touchpoint system measures and reacts to driver feedback across various events including order delivery, servicing, tyre replacement, glass repair, breakdown, pool vehicles and accidents, with each triggering surveys via email, telephone or text.  Alerts are automatically generated if issues are raised by the driver.

That gives contract hire or fleet management companies real-time web-based reports that can be used to make improvements, manage suppliers and provide customer reviews.

Rick Yarrow, managing director of Experteye said, “We’re naturally delighted to win the Innovation award as it acts as a further endorsement of Touchpoint which is receiving widespread acclaim across the contract hire and fleet management sector.

“One of the key benefits is that it enables leasing firms to tune into driver satisfaction far earlier than ever before, which is vital for faster resolution of problems and high quality client relations; all of which can be plotted against industry trends.”

To discuss Touchpoint, or for a demonstration of its benefits in measuring driver satisfaction at key events during the lifetime of the vehicle, please contact Experteye on +44 (0) 1844 296500 or email ry@experteye.com